Why Americans Can Feel Confident Shopping on eBay

We’ve invested billions in technology and programs to create a safe and trusted platform.

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99.2% of prohibited item violations were blocked before ever appearing on eBay in 2024. 

Download our 2024 Global Transparency Report

 

How eBay Keeps Our Platform Safe

Our efforts start with a money-back guarantee and extend all the way to cutting-edge AI tools that constantly monitor listings for potentially dangerous or illicit items.

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eBay Is Fighting Organized Retail Crime and Keeping Our Users Safe

By collaborating with retailers and law enforcement, we’ve helped to identify and prosecute large crime rings.

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How eBay Is Protecting Buyers and Brands

Our multi-layered security includes AI tools, algorithms and human reviews to find counterfeit items, as well as partnerships with brands and law enforcement to protect intellectual property.

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eBay and World Wildlife Fund Team Up to Fight Wildlife Trafficking

eBay became a leader in anti-trafficking efforts in 2008 when we became one of the first online marketplaces to ban the sale of elephant ivory. 

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Jamie Iannone, President and CEO of eBay

Our customers are at the heart of everything we do at eBay and that starts with creating a trusted, transparent and safe marketplace for everyone.

Jamie Iannone

President and CEO of eBay